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Client Feedback – GamCare Online Treatment.

Any explicit or implicit challenge to the safety, wellbeing or health of any member of our team.

Continual or repeated calls to harass our team.

Intimidation, threats of violence or threatening behaviour.

Inappropriate language (including when under the influence of alcohol or other substances).

Derogatory racial, religious or sexual remarks or behaviour.

Threatening or abusive language, including excess swearing or offensive remarks.

The continued use of inappropriate words or behaviour causing distress and/or constituting harassment will result in you being blocked from accessing our Helpline services, and if appropriate, your details being passed on to the appropriate authority. GamCare operates a zero-tolerance policy with regards to the abuse and harassment of our employees.

Privacy – Support and Treatment Services.

GAP: Gambling Awareness and Prevention Programme.

Working with the Criminal Justice System.

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